About Perch by ThriveHive
Perch simplifies social and reviews, taking the guesswork out of customer engagement. Perch brings clarity to social media for small businesses, identifies what’s most important, and offers marketing guidance on how to...
Perch simplifies social and reviews, taking the guesswork out of customer engagement.
Perch brings clarity to social media for small businesses, identifies what’s most important, and offers marketing guidance on how to best engage with customers.
CONNECT WITH CUSTOMERS
Responding to social posts and customer reviews can be tricky. Perch clears up the question of how to reply by identifying both negative and positive feedback, then models the best responses and teaches business owners with examples.
FOCUS ON WHAT’S IMPORTANT
When it comes to Facebook, Google and customer reviews businesses often struggle to know what’s worth their time. Perch makes it easy for businesses to focus on the social posts and reviews that matter the most by monitoring multiple social feeds, prioritizing them and then advising where and when to engage.
ATTRACT NEW CUSTOMERS
Winning new customers online can feel impossible. Perch helps businesses get recommended by identifying opportunities quickly, encouraging engagement and explaining how to best respond.
STAY ON TOP OF SOCIAL
Perch is the easiest way to watch, learn, and discover what's being shared about a local business and its competition. Scroll a single feed - all in one mobile app - to capture the total online conversation about what’s being said about a business across multiple networks in a timely way.
TRACK COMPETITORS
Keep your finger on the pulse of conversations and monitor how your “share of voice” compares side-by-side with direct competitors. See what types of social content is engaging new potential customers.
STAY INFORMED WITH ALERTS
Did someone just post a photo at your business or write a new review on Yelp? With mobile notifications and scheduled email digests, Perch alerts you as things happen and raises the awareness level of negative reviews. Get guidance on how to best respond- quickly.
★ SXSW Appy Awards winner of “Best Business App”
★ Named a “must-have” app for small businesses - Forbes
★ Featured in Business Week, MediaPost, Techcrunch, and more
Brought to you by ThriveHive, an industry-leading provider of digital marketing solutions.
Previous Versions
Here you can find the changelog of Perch by ThriveHive since it was posted on our website on 2014-03-05 00:22:18.
The latest version is 3.1.4 and it was updated on 2024-04-23 10:14:36. See below the changes in each version.
Perch by ThriveHive version 3.1.4
Updated At: 2020-03-19
Changes: What’s New
* Subscribers can now see a grade in Perch that reflects their presence, reputation, and active outreach on Google My Business.
* Users get additional guidance if important business data is inconsistent across online profiles.
Perch by ThriveHive version 3.1.3
Updated At: 2020-02-03
Changes: What's New:
* Updated Inbox design with more guidance and tips.
* Guidance tasks for adding posts, photos, and Q&A are enhanced to let users repeat the tasks in the some conversation.
* Updated archive functionality. Completed and dismissed items can be moved into a single archive. Users can move archived items back o the Inbox if needed.
Perch by ThriveHive version 3.1.2
Updated At: 2020-01-08
Changes: -Schedule Google My Business posts in advance
-Ability to respond more types of reviews
-Various bug fixes
Perch by ThriveHive version 3.1.2
Updated At: 2020-01-08
Changes: * Users now have the ability to schedule Google My Business posts in advance.
* Users can respond to customer ratings received (in addition to customer reviews).
* In the Perch Inbox, users now also see recommended actions to improve their presence on Facebook.
Perch by ThriveHive version 3.1.1
Updated At: 2019-07-16
Changes: * Ask your customers to leave reviews for you on Google
* Quickly use and change suggested text for your messages
* Get your own short, branded link to your Google reviews section
* Bug fixes and performance improvements
Perch by ThriveHive version 2.9.1
Updated At: 2016-09-14
Changes: ☆ Major design update to give Android users the full Perch experience.,☆ The home screen feed has been enhanced so you can easily see a list of businesses you watch and quickly view their activity.,☆ See how your business compares to your competition with a new stats overlay.,☆ Business profiles have been redesigned and include the ability to filter the type of activity important to you.
Perch by ThriveHive version 1.2.0
Updated At: 2013-01-14
Changes: Several fixes and updates
Disclaimer
External Download
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